Senior Program Manager – Credit Transformation

Language Requirements: French, Dutch, and English – Strong written and spoken skills
Education: Master’s degree or equivalent professional experience


Key Responsibilities:

  • Lead a strategic credit transformation program, ensuring alignment with business objectives and regulatory standards.
  • Develop and execute end-to-end program plans, budgets, and resource allocation.
  • Coordinate cross-functional teams (Business & IT) and manage vendor relationships.
  • Engage senior stakeholders and executive sponsors, ensuring constant communication and alignment.
  • Provide expert input on credit policies, credit operations, and regulatory compliance.
  • Identify and mitigate program risks, dependencies, and issues; implement contingency plans.
  • Drive change management efforts and ensure adoption of new credit processes and technologies.
  • Ensure full compliance with internal and external regulations and policies.

Required Skills & Experience:

Technical & Business Expertise:

  • 10+ years in program management, preferably in credit transformation in the banking sector.
  • In-depth knowledge of the E2E credit value chain, including risk, operations, and policy.
  • Proficient in Project Management methodologies: Agile, PMBOK, Prince2.
  • Strong MS Office and workflow process skills; familiarity with banking IT systems.
  • Proven track record of managing large, complex programs with multiple stakeholders.

Soft Skills:

  • Strategic thinker with a helicopter view
  • Strong decision-making and problem-solving abilities
  • Excellent communication, presentation, and stakeholder management skills
  • Proactive, hands-on, results-oriented
  • Diplomatic, team-oriented, and able to lead and motivate teams
  • Highly structured and goal-driven
Job Category: IT
Job Type: Hybrid
Job Location: Belgium

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